Wednesday, June 23, 2010

I was finally going to be saved from the dust bunnies...

So, after today I am convinced the economy just has to be picking up. Either that or my cleaning lady has so many wealthy clients that my measly once a month account was just latte money to her. I'm thinking this is the case because today, she pretty much told me to "suck it".

Yeah. She did.

I was so excited this morning. I was finally going to be saved from the infiltration of dust bunnies that had overrun my house along with the sticky goo and the "Wait, what is that smell?".  Since I am no longer employed, having the cleaning service come in once every 4 to 6 weeks is like a special treat I look forward to as if it were a spa day.

I did the typical, 'cleaning for the cleaning lady' dance last night in preparation for her arrival. I don't know why I have to do this, she knows the house is a mess.  Every dish was washed and put away. Every toy was picked up and stashed. And the little man and I anxiously waited her arrival as I ran around behind him picking up every toy and ball in his wake over and over again.

But, the scheduled time of her arrival came and went. Now she was an hour late. I called. No answer. I left a message. She returned it 20 minutes later. She told me that she was very, very sick and that she was calling another couple of girls to come in for her. She told me that they would be there any time now but that she couldn't tell me when.

Okay, if I had all the time in the world to sit around and wait for someone to show up to clean my house, I would totally accept this, but I don't. I have a boss who demands that lunch be at a certain time and that his nap is not interrupted by the loud drone of a vacuum cleaner or the opening and shutting of doors and drawers. So, no. This was unacceptable.

I proceeded to tell my cleaning lady that I was sorry that she was sick, but that I had a schedule I needed to keep and that when they are late or don't show up (she is always at least 30 to 45 minutes late and NEVER calls), it makes it hard for me to keep using her. She then told me that there was nothing she could do about it and that if I had a regular cleaning schedule with her that this would not happen.

Wait? What? So, I'm being punished for not using her more than once a month? She was scheduled a week in advance to be here today at 8:30AM. I didn't call her this morning and say: "Hey, come on over whenever you can make it".  Which by the way, is not even the point, she's ALWAYS late.

She then proceeds to say to me: "There is nothing I can do about it. Do you want us to come or not?" Um....no. I told her I could no longer use her.  I just couldn't stomach the fact that I would have to hand over $160 bucks to this woman who pretty much told me to "suck it".

She hung up on me.

And this is where I start to become convinced that the economy must be booming because this woman walked away from 2 jobs today without a care in the world. After she was done with our house, she was scheduled to clean my husband's parents house. We thought it would be a great surprise for them to come home from a month-long cruise to clean sheets and a dust free home. Well, sorry. It was the thought that counts right?

Seriously, I know I must sound like a whiny OC housewife, pissed off because I had to clean my own house today. But that's not the case. I'm just floored that someone you hire to do a job for you, would talk to you in such an unprofessional manner and not care one way or the other if you remained a client. Instead of apologizing for being late and not calling, she just told me it was too bad. I know if I showed up late to my job everyday, I wouldn't have that job for long. And I would never dream of talking to a client with such disinterest in their needs.

So, on the upside, with this new booming economy, maybe I'll finally find that dream marketing job I have been looking for.

Oh...and does anyone know of a good cleaning service in the OC? I'm hiring.




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10 comments:

  1. You were right in letting her go. She must not need the work to be talking to clients like that. Hope you find a cleaning lady soon.
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  2. The bright side is you now have an extra 160 bucks, right?
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  3. eurggh how annoying was she! total lack of respect for you and good riddance, i must say. good luck with the next cleaning lady. :)

    ~ash's mum
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  4. Clearly, she's independently wealthy. Or just reeeeeeeally dumb. She totally shot herself in the foot today. Good luck finding another cleaning person. (Oh yeah...and I'm hugely jealous! ha ha!)
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  5. I got fired by a cleaning lady several years ago for telling her she was not allowed to take my vacuum cleaner over to my neighbor's house to use because the neighbor's was broken. I wasn't being mean -- my kid was allergic to cats, and the neighbor had cats. The cleaning lady left me a note reading, "Since you had not trust me, I quit."

    Her version of suck it, right? The good news is that I found the best replacement on the planet. So I'm sending my "good luck with the cleaning lady" dust bunnies your way!
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  6. I would be SO mad!!! I think once a month is a great amount for a cleaning lady!

    Grace's comment made me giggle :)
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  7. I know this post is old, but I wanted to let you know that I left you an award http://baby-to-go.blogspot.com/2010/06/sweet-as-sugar.html Im loving your blog!
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  8. WOW! I'm glad you're not using her anymore. How unprofessional of her! She can be the one to suck it!

    BTW, I'm a new follower ;)

    http://goobergrapemonkeyman.blogspot.com
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  9. Hi there!!
    I have been a follower (twitter & GFC) of your blog for awhile. I absolutely love it, great content! I just started a blog myself! I would love it if you followed me back! – Karissa
    http://www.withourbest.com
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  10. Thanks for all the support ladies!! I think I found someone new. Yippie!!
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